Quality & Reliability

Technologies and teams you can depend on

Market-leading enterprise infrastructure

Zeitblast works with best-in-class global voice carriers and additional local providers in select markets to ensure excellent call quality. The Opus codec allows us deliver optimal quality with no dropped calls, even when network strength fluctuates. ZeitBlast phone apps for desktop and mobile are native to each platform with strong back-end connections to our voice carriers.

Consistent 99.95% uptime

ZeitBlast has distributed data centers (7 worldwide) and we invest in redundancy on every level to eliminate single points of failure. ZeitBlast works with multiple carriers allowing for dynamic switch capability to avoid disruptions and provide consistent call quality. View Status

Notifications help users optimize settings

Clear in-app notifications alert users and admins to network, headset and infrastructure issues in real time. Users can easily view their type of internet connection and the quality of the network, as well as their device settings. Alerts allow users to troubleshoot straight from the app.

Stand-out onboarding and

A dedicated onboarding manager helps medium and large teams to ensure QoS with network setup, IP prioritization, and port setup. They share best practices and review a compliance checklist for internet connection and headset configuration. ZeitBlast's Support and Success teams are based in NYC, Paris, New Delhi, and Sydney. Support managers have real-time dashboards to monitor network performance for each customer, as well as carrier performance and ZeitBlast app performance, so that they can diagnose and resolve issues.

See what ZeitBlast users are saying

The quality of calls are superb. The line sounds very professional. Even when our clients are on mobile, the call is clear. The IVR set up is quick and easy resulting to less calls lost. The call-computer set up has helped us receive transcribed messages and we can easily respond to clients and partners alike.

G2Crowd Reviewer

I've been using ZeitBlast as a cloud phone solution for almost a year now, and I’ve got to say that it's one of the best products at the moment. The calls are very clean (no noise whatsoever), and the customer's voice when speaking at the other end is loud, clear, and audible -- overall a great sound quality.

G2Crowd Reviewer

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